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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All DENZEL products

Concrete mixers, machines for welding plastic pipes, lawn mowers, gasoline and diesel generators, compressors, car winches, mini-washes, tile cutters, welding inverters and transformers, hoists, trimmers, pumping stations
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  • Additional equipment DENZEL
    Additional equipment
    Denzel 555205/555105 , etc.
  • Welding machines DENZEL
    Welding machines
    Denzel DWP-750/1500, etc.
  • Concrete mixers DENZEL
    Concrete mixers
    Denzel B-125/B-160/B-180/B-200, etc.
  • Electric lawn mowers DENZEL
    Electric lawn mowers
    Denzel 96601/96603 , etc.
  • Pumping stations DENZEL
    Pumping stations
    Denzel PS800X/PSD800C, etc.
  • Gasoline trimmers DENZEL
    Gasoline trimmers
    Denzel DZ-260/DZ-415/TD-1200, etc.
  • Hoists DENZEL
    Hoists
    Denzel T-1000/TF-1000/TF-500, etc.
  • Welding transformers DENZEL
    Welding transformers
    BX1-160C1/200C1/250C1, etc.
  • Generators DENZEL
    Generators
    Denzel DB2500/DB3500/DB5000E, etc.
  • Compressors DENZEL
    Compressors
    Denzel PC 1/24-206/PC 1/50-206, etc.
  • Car winches DENZEL
    Car winches
    Denzel LB-2000/LB-3000/LB-4000, etc.
  • Washing machines DENZEL
    Washing machines
    Denzel 58260/58265/58270/58275, etc.
  • Electric tile cutters DENZEL
    Electric tile cutters
    Denzel TSD 180 B/TCD 180 C-1, etc.
  • Welding Inverters DENZEL
    Welding Inverters
    MMA 141, MMA 161, MMA 200, etc.

NEW TECHNOLOGIES GROUP

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